Posts Tagged ‘design challenge’

Midway Review@CIID

June 23, 2009

Yesterday at CIID we started our midway reviews for our final projects. Instead of having open presentations like we normally do, this time we are having 2 hour working sessions with our adviser and an external faculty member. The first 20 minutes was spent presenting our research, design challenge and concepts so far and the rest of the time was to discuss next steps and iterations. My presentation was yesterday with Heather Martin (my adviser) and Jozeph Forakis. The session was really valuable and gave me a lot of fresh perspectives on my idea. The presentation below shows what i presented along with a scenario for my concept.

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The rest of the scenario photos can be found here.

At the end of the day we enjoyed some Copenhagen sun and a beer…

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CIID Final Project: defining your context

June 10, 2009

Below is my deliverable from yesterday, defining my context and design challenge for my final  project. It also outlines the research i conducted and key learnings.

Final Project design challenge…..

June 10, 2009

Over the weekend i was working to understand what my insights from the user research i conducted meant and was writing mini design challenges for them in the form of “how might we statements” When i started to map out the insights three recurring themes emerged. These were issues that people had in their life and would like to have better control over to feel more balanced. The themes were communication with family and friends, cooking and eating habits and personal prioritisation.

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102_0349Out of these emerging themes i decided to focus on personal prioritisation. This was due to a number of reasons….firstly i think it is the most challenge and exciting area to focus on, as well as being the area with the biggest potential to apply personal informatics to the design solution.

Some of the key insights within this theme were:

“I transfer work trips to our calendar at home, but only a few weeks before, mainly so Mas [husband] can’t see what’s ahead of him!”
People only really use a ‘public’ calendar for really important events that are necessary to share.

“I don’t currently write in a diary as I imagine someone reading it, so I won’t put anything personal in it…….I like the approach of this diary, I actually find that I want to be more productive just so u can write something positive in it, kind of indirect motivation”
Having to actively record you activities allows you to reflect and become motivated to do well.

“I would love to be able to schedule time for reading…….but it sounds kind of dorky….so I would love to be able to track some of these things I would like to be able to do without having to actually track it”
People feel silly scheduling ‘me time’ but are interested to understand what they spend their time on and when.

“I keep a personal to-do list, I prioritise everything, so when I have been neglecting something I move it up the list, I keep it on my desktop so I can always see it”
People need to have a constant reminder of what it important to do otherwise they will ignore it.

“Hobbies are great when they are built into your life, I love it, but when you don’t do it for a while you forget how much you enjoy it until you do it again”
People easily forget how important something is and how much they enjoy it when they stop doing it.

“Prioritizing is difficult, it would be good to have ground rules, or a rule of thumb to follow”
People like to be guided in some when it comes to making personal decisions.

And the design challenge i came up with was………

Due to an increased pace of life and personal competition with ones self to become ‘someone better’ people are continually busy, going from one task to the next. This has been heightened by a more prominent use of technology in our lives, which has resulted in lifestyle barriers that used to exist been broken; people can now work anywhere, contact anyone at a given time and achieve much more on the move. The result of having this fast pace of life is that people become absorbed in ‘achieving more’ and detached from what their day-to-day life looks like and what brings them a real sense of enjoyment.  Within their busy lives people find it hard to prioritize when making decisions in their own life and would often like to be guided in some way.  Some people use diaries and calendars to schedule (make time for) ‘practical appointments’ but very rarely for personal activities, yet they are interested to understand what they spend their time
on, especially for things they enjoy doing, but rarely have time to do. In order for people to have a balanced life on a bigger scale they have to first reconnect to themselves, focusing on what they need to be content rather than everything that is possible.

How might we create a flexible and customizable platform that will help people to reconnect to themselves, enabling them to prioritize in their lives by keeping track of and reminding them
of past experiences that they can then use as a reference point to make decisions?

I’ll post the full deliverable from yesterday as well to summarise what i have been doing for the past few weeks.


From user reseach to design challenges…

March 15, 2009

After some last minute research visiting the tourist information and the Manager of Knowledge at the library yesterday we set to organising all our insights and inspirations from the week back in the studio. We had to turn all our observations into design challenges that we can brainstorming concepts around for next week. However to get to this stage there were many steps along the way…..

img_25471writing all our observations and quoates down on the classic post-it as well as making character profiles of everyone we spoke to and picking out key quotes from our video interviews.

img_2530We then identified all the insights that we thought we most relevant and  interesting enough to work with. The insights we thought we would be able to creat “how might we statements for”

img_2525Sid and I deep in thought about our process

img_2545The picture above shows us mapping out our research process, thinking about the methods we used, who we talked to and how they were effective.

img_2538We then took all our insights and worked out “what they meant” and then created  a “how might we statement” for each one. This took a very long time as we had at least 25 key insights that we wanted to use! But in the end is was definitely worth it as it allowed us to have a far clearer idea and see links and clusters between insights.

img_2536All of our insights, meanings and how might we statements!

img_25392After we had our  “how might we statements” we then voted on them to see what to carry forward and turn into design challenges! After much dicussion this is what we decided on!

Challenge 1. People coming to stay in Copenhagen all begin by following a very similar travel process. From researching their trip before they leave to visiting the top tourist attractions. During this journey they use a large number of existing services and pass through many public places, however throughout this journey the library rarely plays a role in aiding or improving their experience.

Currently ‘library services’ are mainly kept within physical buildings at centralized locations, our challenge is to give the library presence in other public and private places throughout the visitors travel experience. How can giving library services this presence help visitors become more acquainted with what copenhagen has to offer or simply provide a practical service in a more remote location.

Challenge 2. Many people who are new to an area seek the local library because its universal services make it reliable. The space makes them feel in touch with the community it serves. Internet access and other basic services are available for free. A special charm makes it a surprising place to meet strangers. At the same time, people visiting a new area
greatly value the advice and knowledge of local people.

Our challenge is to create a service that uses the library’s knowledge and visitors to help guests and new residents of Denmark feel like a local.

Challenge 3. People are constantly interested in learning about new countries and cultures, and are inherently different in that they chose to engage with them in different ways. In ways that interest them on a personal basis be it in the films they watch, literature they read, poems they enjoy, music they listen to or even food they relish. The library as an institution is a powerful source of content and information that people value as honest and truthful.

Copenhagen is a major port of entry for thousands of travelers everyday. Most of them stay to explore Denmark but a large number also transit to other places within Scandinavia. With this regard Copenhagen is a major source of content and knowledge for the entire region, and also a major factor into the insight into Scandinavian culture.

How might the library provide a service for visitors not from Scandinavia to explore cultural content within their area of personal interests?