Posts Tagged ‘communication’

Post Cup

January 26, 2009

An interesting project that explores alternatives to sending a postcard home as a form of communication. What if you could send the message on  a cup instead?

The Post cup is a cup, with a printed message on the front (You can choose between 6 different ones; HI, LOVE YOU, MISS YOU, THINKING OF YOU etc.) On the back there is a personal message, in the form a post card.

I think by limiting what you can write on it, it really makes you think about the personal message you are sending to your loved one.  A lovely approach…very playful



bookcup5By Bailey doesn’t Bark, Via Baekdal


data vizualization

December 2, 2008

picture-1 Today we started a 2 week data vizualization module, which will be taught by Shawn Allen (Stamen) and Dave Mellis (CIID)

“Each day the world produces untold amounts of information. interactive data vizualizations is a practice that aims to distill and communicate that information to people in visual forms that are easy and fun to explore, understand and use. In this two week module, students will investigate the roles of intuitive user interfaces in data vizualization.

They will learn how metaphors are used to convey unfamiliar information, and how mental models aid in the interpretation of complex visual displays.  They will then use a bottom-up interative process to create interactive displays of UN data using adobe flash” Course Syllabus

Today  we were given a fantastic overview of some of the world’s most well known and successful data visualization projects and started to learn flash! It has a complex interface compared to programming platforms such as processing that i am used to, but i can see it has huge potential, so i can’t wait for the next two weeks!

i’l keep you posted 🙂

Finding a need

November 15, 2008

After we had returned from our visits to the nursing homes, our next task was to collate all our insights, stories, quotes and photo’s to find areas that we felt needed to be addressed.




before we organized!

Because we had so much information and data is was a large task so we came up with four focus areas that we thought there was a need to look into. These were:

Integration of technology in the lives of the elderly

Communication tools

Personal Identity and social Interaction

Sense of ‘Home’ vs. ‘Institution’ and space for social activity

With these four areas in place we mapped all our insights into one of these headings and started to look for specific needs. We created a ‘need statement’ for every section and with every ‘need statement’ we backed it up with photo’s, stories we had heard and quotes. We also identified our Ultimate goals, opportunities, problems and further area’s of focus.


Our four need statements we developed were:

“Common spaces need to express the same feeling of “home” as the private spaces do”

“Genuine friendships between residents based on shared interests, experiences and personalities”

“Better tools to facilitate communication with friends, family and life in the outside world”

“Need for digital devices designed for aiding the elderly in a variety of daily tasks and activities

These statements were all developed around the topics above that i discussed (problems, opportunities etc.) but for this post i will just talk about one need in more detail:

Focus Area: Communication

Need Statement:“Better tools to facilitate communication with friends, family and life in the outside world”

Relating Needs: More autonomy to communicate, Computers/communication devises that doesn’t look like computers, Education about email, mobile, phone (or can we design devices that are very easy/intuitive to use) Better access to news and current affairs.


User Evidence:

”I am content about everything. My only worry is why my granddaughter doesn’t contact me”

”I have a son in Atlanta but I have to save money to call him”

”My only daughter lives in London and I never see her but I talk to her on the phone on Saturdays”

Ultimate Goals: Feel less isolated, Included in family lives and society as a whole, Become more comfortable with technology in general.

Opportunities: Video calls – being able to connect voice to face e.g. see grandchildren grow, Share/receive photo´s to get an insight of their daily lives, Pre-setup skype device for the elderly, Communicate with other residents who have speech/expressive problems, No interrupted communication between the elderly and the family, Use physical/ambient devices to show how people are feeling in other countries/cities/homes.

Problems: Families neglect elderly, They don’t have access to the internet, They are limited by physical constraints, Phone calls are too expensive, Staff has no time to teach new things.

Where do we go from here?

The following are more specific focus areas that will be looked into for more research and development

Space and Communal areas: Analyzing trends of use and activity in different spaces to help staff optimize their use

Social: A formal process for facilitating the creation of new social clubs based on the skills and interests of the residents

Communication: Easy to use communication tools incorporating what people use on the outside world, such as a networked objects

Use of Technology: Using technologies to create joyful and satisfying alone time e.g. Personalized memory games

Next we will be taking our insights on to our Graphical User Interface investigation to develop and prototype ideas!

Public services in CPH

September 14, 2008

Prior to coming in Copenhagen, i had always heard how efficient and amazing the public services were!which made me very excited as it is an area i am deeply interested in within the design sector. This morning i had to go to the local authority office to register my stay and gain a residents permit.  I saw this as a perfect opportunity to see whether if all i had been hearing was true even for someone who doesn’t speak the language and is new to the city!

so….. I find the place on the map and cycle to the building, it is easy to find, when i get into the car park there are good signs telling me where not to park my bike. Good start so far!

And good facilities to lock your bike up….

The main entrance was very noticeable and there is a distinct sign telling me where i need to go being an EU resident, in English and Danish.

When i got into the office, i wasn’t able to take photographs, but the system was seamless! When you first enter you are faced with an electronic ticket machine where you recieve a ticket with a number on it. The number corresponds to your place in the que. You are then able to take a seat in a relaxed environment where you can fill in any relevant forms (that have perfect english translations) and then wait for your number to appear on a digital display. When it appears it also tells you which adviser to go to, you then hand in your documents,and go through your neccessary procedures, depending on what you are there for. Before you leave your advisor tells you what to expect and do for the next stage of your application. It is a very simple service, but it works fantastically. With a few very well designed touchpoints it made it a completely stressfree user experience, with no waiting in ques or mis communication! Just brillliant!