Experience Prototyping

On Monday and Tuesday of this week i conducted a quick experience prototype to test of few questions i had about my idea. From my prototyping i wanted to learn:

How much effort is it to log your daily activities and goals you want to achieve? and do you gain something from doing so?

What is it like to have to quantify your happiness after doing certain tasks, and what is the the most natural way to do it?

What is it like to receive friendly nudges of encouragement and motivation? Do they work or does it just become irritating receiving them?

During the experiment i asked Sarah to track specific tasks she wanted to achieve by sending an SMS to the service (my mobile phone) when she had completed it. At this point she also had to quantify her happiness and satisfaction, by using a set of cards i had given her which asked her to illustrate how she was feeling in a variety of ways i.e with words, colour, icons. While all this was going on the service was also sending her prompts and motivation via SMS to encourage her to complete her goals!

The video below shows the documentation of the experiment. After it was complete i spent time interviewing Sarah who had taken part in it, the notes below show some of my key findings.

-Receiving messages and reminders worked as a good support line

-by recoding what she was doing, it brought things to her focus, she started to realise why she was or wasn’t doing something

-She liked that the service was personal, so she felt more commitment towards it and responsibility for her actions, as it was something that was helping her

-The easiest was to quantify how she was feeling was with with a number or slider, or sometimes using words to describe it.

-Seeing what you have achieved it very motivating, and remembering how good you felt when you did it is encouraging to do it again

-knowing it was a person on the end of the phone and not automated made her feel more motivated and responsible. So how can the service be personal to each user and seem like a buddy or friend.



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