This week it has been back to final project work after our amazing industry visits (documentation coming soon) I have been reviewing my feedback from my midway review and making an initial service blueprint. This has allowed me to focus and establish the key user interactions, the role of the service provider and the touch points of the service that need to be designed for my experience prototyping and my end communication. I have also come up with a name for the service and started working on the branding. Currently i am working on designing some of the touch points needed for experience prototyping next week, so when i have finished then i will also reveal the name!
brainstorming service name
initial service blueprint