Archive for October, 2008

radarstation comes to visit!

October 27, 2008

Tomorrow evening Toke Barter and Re Dubhthaigh from radarstation are coming to give an open lecture on the above topic! “How do you engage real people in Innovation, bring real life experiences into an organization and deliver real value to end users? I am super excited and will report back on the talk!

cph airport

October 27, 2008

On Saturday i had the absolute pleasure of flying out of Copenhagen Airport. For me, normally the thought of getting up in the middle of the night to fly somewhere does not appeal to me and is usually a stressful process!!However my experience within Copenhagen airport was seamless. It was really very beautiful from the architecture, to the urban landscaping, the organised check in system, the amazing signage and even the comfy chairs in the waiting lounge. I  would highly recommend  travelling through this airport, it would be even worth a Detour!

Self Service Bike parts

October 24, 2008

I just came across an amazing self service on the design thinkers blog ……….. A vending machine that you can buy bike parts from. It is a perfect emergency solution for when you are no where near a bike repair shop or you need a part during closing hours. The concept has been prototyped by bicycle company Trek. Since moving to Copenhagen i have been cycling everywhere, luckily i haven’t needed any repairs….but i think a concept like this would be fantastic in cities such as Copnehagen and Amsterdam where cycling is a way of life! click here to read more! goes live!

October 23, 2008

The new website solely for the CIID/DKDS Pilot year is know up and running!!Check it out!

Using design in Healthcare

October 20, 2008

image via thinkpublic website

I have just read a fantastic article via the thinkpublic website. Deborah Szebeko founder and director of thinkpublic (public service design consultancy) has published an article in this week’s HSJ (health service journal) outlining the benifits of using design processes and thinking to enhance user experiences within health care. It is well worth a read! click here for the full article

Tinkering with Physical Computing

October 20, 2008

Arduino Board

Today we started our physical computing module! It was great. We are using the Arduino platform and are being taught by Massimo Banzi (Tinker), Gwendolyn Floyd (Regional) and David Mellis(CIID). I have so much to say about our first day because it was awesom, but im currenlty falling asleep so it will have to wait till tommorow!

Anab Jain comes to CIID :)

October 20, 2008

“Yellow Chair Stories”

A live service design project carried out by Anab whilst studying at the RCA

On friday Anab jain came in to give us a talk on her work she has produced over the past few years, including some from when she studied interaction design at the RCA and her research work at the Helen Hamlyn Centre. Currently Anab has just set up her own consultancy and is working on near-future mobile and service design projects with nokia design in London. Her website is fantastic and tells you everything she has worked on, very worthwhile reading and extreamly inspiring work!

Video prototyping overview….which ended up quite long!

October 20, 2008

Last week we were focusing on using video as a means of prototyping a concept. After our introductory exercises we were given a loose concept for a service called ‘Keyless’ This service was for people that often loose or forget there keys…over the course of 3 days we were to develop the idea considering aspects like how the service would work (back and front end) various situations and scenarios, security issues, authorization, logistics,convenience, and of course the user experience as a whole.

After developing our idea and knowing how we wanted to portray our service the next step was to storyboard it….the keys steps to follow were:

  1. write down what you want to do
  2. build a character sketch in 1t person
  3. write a story from a 3rd person perspective
  4. create a breakdown of your shots
  5. make a rough storyboard
  6. rehearse and time storyboard
  7. make final storyboard and  FOLLOW IT!

The first concept video we filmed and edited for our ‘keyless’ service was low fidelity and low resolution. We used paper based props which were quick and dirty, this provided the right blend on knowing what was going on, yet eager to learn more about the service…

paper based mobile phone interface

‘KeyLess’ welcome pack prop

card swipe prop

When we had created our first low Fidelity/resolution video we were then able to see where there were holes in our service concept, as well as seeing where unnecessary frames could be cut out and better shots could be used. We used this learning to cut our story boards down to a maximum of 12 key frames and set about creating a high fidelity/resolution version of our video prototypes. For this we created far more realistic touchpoints, using existing products and hacking old ones to create an experience that would be as close to the real one as possible. Unfortunately i can’t upload my video at the moment as the file is too big but i will make a note to compress it or upload it somewhere else on the web. Some shots form the film though…..

Emergence scene-hearing about keyless through a friend

registering with keyless online

Keyless welcome pack prop

mobile phone interface-message from ‘keyless’

At the end of our week we finished with open crits to discuss our work. It was great to get positive feedback as well as constructive criticism. Some of the key point to emerge form these discussions were;

  • When you are video prototyping don’t try to do too much, create something within in your time frame, focus on one area.
  • outdoor shots are better due to the natural source of light-so where possible shoot outside!
  • make it feel as real as possible, remember the little details that make an experience special
  • lets the props tell the story
  • make good touchpoints
  • focus on one aspect of your service for a specific audience and make it super good and convincing!
  • video prototypes are always good for finding wholes in your service
  • be as prepared as possible for showing your video in different environments it can often look very different in different lights or projections to what it does on screen.
  • don’t use music that over powers the video and takes away form the concept
  • use as little text as possible
  • always use a context shot then a close up for important scenes.

Also while i am here…..2 great papers really worth reading:

“Experience Prototyping” by Marion Buchenau and Jane Fulton Suri

“What do prototypes prototype” by Stephanie Houde and Charles Hill

All in all a great week!!A really brilliant course taught by Vinay and Alex!

Tap is the New Click

October 20, 2008

Last Wednesday we were lucky enough to have Dan Saffer giving us a lecture on Interactive Gestures. I’m sure most of you already know but if not Interactive gestures are what happens when you use products like the iphone, Nintendo Wii, touch screen interfaces and the Dyson “air blade” hand dryers. Interactive gesture s are normally implemented by using sensors.

During the lecture Dan gave an over view of a number of areas, including the history of  interactive gestures,prototyping them, communicating them, different types of interactive gestures and how to apply and implement them in meaningful ways. One area i found particularly interesting that he discussed was designing for the human body, this is extremely important when it comes to using sensors within experiences, areas such as physiology must be considered. When designing interactive gestures a lot of the user involvement and experience requires and comes from using your hands, therefor it is critical that a number of factors are taken into consideration some are a little more obvious than others!

  • You must design for the size of the finger pad (10-14mm) as this does the majority of the work
  • Wrist support, especially if the interaction will require a longer period of time
  • Left handed-ness
  • Accessibility to touch point areas
  • People who may be wearing gloves
  • women with fake nails!
  • finger prints and oil
  • inaccuracy (when using hands)

These were just a few points mentioned…..some are very small, but i feel very important factors that come into play when designing an interactive touch screen experience. Just fascinating!

“the  complexity of the gestures should match the complexity of the task in hand” a brilliant quote!

Video Prototyping

October 13, 2008

Today we started our video prototyping classes. The aim of this module is to”impart basic skills in manipulating the medium of video in a fluid and effective way. It also tried to build understanding as to why one should prototype ideas, to what degree and how. The course approaches film making as a sketching method and enables students to build empathetic and functional narrative with video”

The course is made of two parts “video techniques’ and ‘Approaches to prototyping’ Today was spent getting used to the video equipment and editing software. We had a short task to capture motion…out approach was to make a contrast between natural movement and then movement which requires input from people.

The video will come soon when i find some high speed internet 🙂